Services · Maintenance

Maintenance Contracts

Planned preventative maintenance that keeps your UPS ready to protect — with a guaranteed response when it matters most.

Standby power equipment runs continuously, and the mechanical and electrical components inside it age. A maintenance contract ensures your UPS is serviced, tested and ready to carry the load the moment mains fails. Every contract includes a guaranteed response time and priority access to our engineers and parts.

— What's included

What we deliver

Scheduled visits

Planned preventative maintenance visits tailored to your system and criticality.

Guaranteed response

4-hour, 8-hour or next-business-day response — choose the level of cover.

Full health check

Electrical, mechanical, battery and firmware checks on every visit.

Battery testing

Automatic and manual battery tests with impedance trending.

24/7 support line

Direct access to an engineer, day or night.

Parts & labour

Inclusive parts and labour on covered components — no surprise invoices.

— How it works

The process

1

System audit

We assess your installation, age and criticality to recommend the right cover.

2

Contract set-up

You receive a service schedule, response commitment and contact details.

3

Planned visits

Our engineers attend on schedule and issue a full service report.

4

Ongoing monitoring

We track battery health, faults and renewal dates so you do not have to.

Protect your investment

Get a maintenance contract tailored to your system and uptime needs.